Sorry to hear that you're having trouble playing the course video. We're happy to help.
We have listed some basic troubleshooting steps below that you can follow:
- Use your browser in incognito mode
- Optimize your browser (clear cache and cookies, set security levels to default, etc.)
- Try to use a different browser
- Check your browser's plugins or add-ons that may be blocking the video from playing
- Try switching to a different device, like a laptop or PC